We’re hiring: Project manager

February 24, 2022

The Details is currently seeking a Project Manager to join our growing team. Working with a wide range of local and national clients, The Details is a full-service creative agency based in Fredericton, NB. Our studio is a collaborative, creative hub that offers the personalized experience of a boutique agency with all of the services and expertise of a larger shop. We’re a well-rounded team with a broad range of experience in marketing, branding and identity design, copywriting, web design, and more.

The role

An agency’s product is creativity, it’s unlike any other product. It’s emotional, shapeless, and ever evolving. Managing creativity isn’t always like your typical management role. It can be at times, fairly atypical. 

You’ll partly be relied upon for the typical side of the role: to be a seamless conduit of information and support in order to help the effective execution of projects. 

In order to provide this day-to-day support, you’ll need to both manage and own projects in a fast-paced and executionally-driven reality. You’ll be responsible for setting the stage for the creative team, clients and other partners to work together harmoniously. Your keen understanding of project timelines, deliverables and specifications is what will help  push forward the process.

While the typical side of managing projects is fairly technical and rational, you’ll also be relied upon to manage the creative side of the job which is on the opposite end: unorthodox & emotional. A lot of what you’ll do on the day to day is to manage emotions: be it from the creative product itself or from your colleagues or even your clients. That is the all important means by which you can fulfill the ultimate, more functional end: ensuring projects move forward.

Specifically, your role will be to help uncomplicate the complicated day-to-day in order to free-up the creative’s brainspace so they can focus on doing what they do best: create. In taking on that responsibility, and in making the communication clear, concise and purposeful you will help the agency create meaningful and better design work. 

You will be accountable for navigating through that creative and project complexity to set and adjust the emotional barometer in order to move projects forward.

The responsibilities 

You’ll be relied upon for:

  • Your adaptiveness and ability to work well under pressure
  • Your ability to analyze and funnel information within the team
  • Your interpersonal skills and ability to develop relationships based on trust and respect
  • Your ability to adapt communication style to each individual
  • Your critical thinking and problem-solving abilities
  • Your understanding of everyone’s role in order to ask questions to clarify project asks
  • Your ability to juggle many different hats

You’ll be asked to:

Provide administrative and clerical work 

  • Perform market and competitive research and various other types of research
  • Coordinate time tables to schedule various calls and meetings
  • Bridge between client and agency for campaign assets & files
  • Prepare and distribute meeting agendas and meeting reports

Manage multiple projects

  • Be the lead point of contact for agency projects
  • Manage and organize deliverables, budgets, and timelines
  • Write and validate creative and production briefs
  • Manage and coordinate the production process between agency, client and suppliers
  • Track client changes & requests. Updates and distributes information across teams
  • Validate and provide quality assurance of deliverables
  • Maintain records and archives of on-going project information
  • Ensure that projects are running smoothly, on time and on budget

Provide operations support

  • Coordinate and organize creative production workload with deliverables
  • Maintain and update client and agency status reports

Track Budgets 

  • Track project budget and update agency and clients
  • Develop projects scope of work and cost estimates
  • Manage and tracking third-party vendor quotes & finances 

Our ideal candidate

You are:

  • Rigorous, organized and you pay attention to detail
  • Able to prioritize and multitask effectively
  • Resourceful and comfortable working independently
  • A quick learner and highly adaptable
  • Confident and comfortable in managing all internal and external relationships
  • Passionate about design, creative with big ideas
  • A team player who values collaborative work
  • Light-hearted person who can bring positive energy even when deadlines are looming

You have:

  • A bachelor degree in a relevant discipline (University degree in administration, communications, or marketing)
  • Excellent verbal and written communication skills
  • 1-2+ years of relevant work experience at an advertising agency  (design, marketing, full-service) or in-house agency model environment
  • Proficient using Google-Office suite (Word, Excel, Powerpoint) and Keynote
  • Experience with social media platforms such as Facebook, Instagram, Twitter, Pinterest, etc. is a bonus
  • Experience working with government, public-sector, and/or member-based organizations is a bonus
  • Must be residing in New Brunswick or willing to relocate to New Brunswick. The ideal candidate will work in our Fredericton-based office

To Apply
Please send your C/V to Only candidates selected for an interview will be contacted.